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Privacy Policy

At Ich Spreche, we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.

The entity responsible for the processing of personal data under the General Data Protection Regulation (GDPR) for this website is:
 

Melanie Spira - Ich Spreche
Email: keytolanguage24@gmail.com
Phone: +41787440454

​1. Information We Collect


We collect the following types of personal data from users:

  • Personal Information: Names, email addresses, and physical addresses.

  • Payment Information: Payment details (processed through secure payment processors).

  • Cookies and Tracking: Data collected through cookies (e.g., Google Analytics, Google Ads, Facebook Ads, Instagram Ads, LinkedIn Ads).
     

2. How We Collect Your Data


We collect data through:

  • Registration Forms: Information you provide when signing up for our services.

  • Contact Forms: Information you provide when contacting us through our website.

  • Payment Processing: Payment details when you purchase our courses or services.

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3. How We Use Your Data


We use your personal data for the following purposes:

  • To process orders and provide services.

  • To send important information related to your account or services.

  • To send newsletters and other marketing communications (with your consent).

  • To provide a personalized experience tailored to your needs.

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4. Sharing Your Data


We share your personal data with trusted third-party services:

  • Payment Processors: We use PayPal, Wix Payments to process payments securely.

  • Analytics: We use Google Analytics to analyze website traffic and improve our services.

  • Email Marketing: We use Wix Email Marketing to send promotional content, newsletters, and service updates.

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5. Data Retention

 

Your personal data is retained as long as needed to fulfill the purposes outlined in this policy or as required by law. The default retention period is determined by our hosting provider, Wix.

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6. Security

 

We take reasonable measures to protect your personal data:

  • Secure Payment Processing: Your payment details are processed securely through trusted payment processors.

  • Encrypted Communication: We use encryption to protect data transmitted through our website.

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7. Your Data Protection Rights


You have the following rights regarding your personal data:
 

  • Right of Access: You have the right to request a copy of the personal data we hold about you.

  • Right to Rectification: You have the right to request corrections to any inaccurate or incomplete data.

  • Right to Erasure: You can request the deletion of your personal data in certain circumstances.

  • Right to Restriction of Processing: You have the right to request that we limit the processing of your personal data.

  • Right to Object: You can object to the processing of your data for direct marketing purposes.

  • Right to Data Portability: You have the right to request that we transfer your personal data to another provider.

  • Right to Withdraw Consent: You can withdraw your consent at any time for processing based on consent.


To exercise these rights, please contact us at keytolanguage24@gmail.com.

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8. Cookies

 

We use cookies to improve your browsing experience and track website usage. Cookies help us understand how visitors use our website and allow us to serve personalized ads through platforms like Google Analytics, Google Ads, Facebook Ads, Instagram Ads, and LinkedIn Ads. You can manage cookie preferences in your browser settings.

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9. International Data Transfers


Your personal data may be transferred to countries outside the European Economic Area (EEA), including the United States, for processing by third-party service providers. We ensure that these transfers are in compliance with applicable data protection laws, using appropriate safeguards such as Standard Contractual Clauses (SCCs).
 

10. Lawful Basis for Processing Personal Data


We process your personal data based on the following legal grounds under the GDPR:
 

  • Consent: When you have given us explicit consent to process your data for specific purposes, such as subscribing to our newsletter.

  • Contractual Necessity: To fulfill the terms of our contract with you, such as processing payments and delivering services.

  • Legal Obligation: To comply with legal obligations, such as tax laws and regulations.

  • Legitimate Interests: To ensure the smooth operation of our services and website, including through the use of analytics and marketing.

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If you believe that we are processing your personal data in violation of the GDPR, you have the right to lodge a complaint with a supervisory authority.
 

11. Contact Us


If you have any questions or concerns about how we process your personal data or wish to exercise your rights, please contact us at:
Email: keytolanguage24@gmail.com
Phone: +4178744045

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